paperclip
Here's what some of our customer's have had to say (names have been removed for privacy):

Dear MacDoctor,

I want to express my appreciation for the high quality service and courtesy that I received from you... You solved the problem that I presented to you immediately and offered other solutions for problems that I knew existed but had not even mentioned to you. I have a very limited understanding of computer technology, so you could have easily taken advantage of my ignorance and tryst in you. You did not sell more than I needed, and you were direct and thorough with me. I was able to understand you or ask for clarification when needed. I was also impressed by your courtesy with each other. you maintained cooperation and calmness under extremely difficult and time-consuming work conditions. Your excellent behavior and workmanship did not go unnoticed.


Dear MacDoctor,

We feel so lucky to have found you in our time of need. You have been good for the physical health of our computers, as well as the mental health of our entire staff. While we may be a small client, you always treat us like an important one. Even our problems that turn out to be operator-errors are given your full attention, and no snickers can be detected. Your desk-side manner is always positive and healing. Thanks for your responsive and capable help.


Dear MacDoctor,

Comment on your technical skills and abilities will only be redundant. What is remarkable about your service is the high level of attentiveness and listening to your customers and the high quality service you deliver. "If they're good, they're busy." You're good .. Your busy.


Dear MacDoctor,

Thanks very much for your help in my latest computer crisis. You were thoroughly knowledgeable, professional, patient, and efficient. I appreciated your easy, friendly manner and "can do" attitude. I can do things now with my computer that I have not been able to do, even if it is a dinosaur. You gave me superlative service and can be justly proud of what you have done. I would most certainly refer any Mac user to you without reservation. You went over and above, and I deeply appreciate it.


Dear MacDoctor,

I am very impressed with the service I received at MacDoctor. They are very knowledgeable about all things pertaining to the Macintosh and how to service them. I had two training sessions there. They explained things very thoroughly and at a level I could understand. From now on, the MacDoctor will be my doctor for my Macintosh computer. They are very thorough, honest, and pleasant to deal with. If and when I am ready to purchase a PowerMac G5, I will purchase it from only them, as well as any other equipment. Also, I will go only to them for any training I may require.


Dear MacDoctor,

I am writing to thank you for the work you did on my iMac G3. It was so disheartening to know that my email, with all my unread messages, and other messages which had been read, but not acted upon had disappeared into electronic oblivion. Also lost was my address book, with so many addresses of my genealogy contacts. I never would have been able to recover all these things without your help. Please know that if ever my computer needs help again, I will be sure to call you.


Dear MacDoctor,

I wish to thank you for the professional service you provided in converting my older Macintosh Performa 6115CD into a much faster, higher performing G3 system utilizing the OS 8.6. Your outstanding technical knowledge and ability to explain in a manner that I could understand the significance of what had been done to my old machine and what I would now be able to do with the new system was invaluable. By providing a backup drive you have made it possible to efficiently repair any future problems that may occur to my computer. In addition, your assistance in obtaining a 17 inch monitor and adapting the computer to accommodate the new piece of equipment is greatly appreciated. Over the past several years your service has been unexcelled and I would highly recommend your services to any Mac user in need of repair or upgrade service.




Serving the Macintosh Community in San Diego and surrounding areas since 1984
The MacDoctor has redefined service excellence and computer repair for thousands of Mac users